Newcastle is a multi-award winning Airport and claimed the top accolade of 'Best in the World' at the 2024 World Routes Conference.
The Airport is on track to exceed 5 million passengers in 2024 and provides vital connectivity for the North East region to the world.
Thanks to the Airport's strong portfolio of 16 airline partners, passengers can choose from over 80 direct destinations and more than 300 onward connections worldwide.
The Airport employs over 600 people and contributes nearly £1bn in GVA to the regional economy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.